Minimize Help Desk Calls and End-User Downtime
My WorkstationEliminate Routine Support Callsand Free Up Your IT Team
Imagine a workday without interruptions—no constant barrage of easily fixable IT issues, no relentless support tickets taking up your time, and, most importantly, no frustrated end-users. Sounds like a dream?
Computer Health Notifications
Stay ahead of problems with instant, actionable alerts. Solve issues before they impact your workflow.
“My Workstation” can prompt users for regular restarts or send single-time notifications, making it far more interactive and user-centric.
Our extensive intelligent functions allow users to solve common problems independently, with no IT intervention needed.
Free up your IT staff for more critical, high-level tasks.
Remember that each Help Desk ticket costs about $40. “My Workstation” reduces the need for these tickets, thereby lowering your overall IT costs.
Quick Access to Computer Information
“My Workstation” provides instant, user-friendly access to essential computer information. Whether you’re troubleshooting or just staying informed, all the data you need is at your fingertips.
Revolution in Support & EfficiencyEmpower Users, Streamline Support
My Workstation is a groundbreaking tool designed to optimize IT support, streamline user onboarding, and enhance overall computing experience. By proactively addressing common tech issues and empowering users with timely information, it significantly reduces routine helpdesk inquiries, driving unparalleled efficiency.
My Workstation almost instant ROI
Your Solution to Costly Help Desk Callsand User Frustration
My Workstation” offers a comprehensive approach to IT management by addressing two major pain points: costly Help Desk calls and endpoint stability.
The platform is designed to minimize the need for Help Desk interactions, which can cost companies around $40 per ticket. It accomplishes this by providing real-time alerts and an extensive knowledge base for self-support.
Additionally, “My Workstation” focuses on the stability of endpoints. It offers real-time monitoring and quick access to vital system information, ensuring that endpoints remain secure and perform optimally.
QUICK SET UP
Zero to ProductiveMy Workstation's Immediate Launch
My Workstation” prioritizes user experience right from the start with its effortless onboarding process. A straightforward installation from the MS Store or management platforms like Intune means you’re up and running in no time.
No complicated setups or lengthy tutorials; just install and immediately benefit from its features. This quick launch capability ensures that your team can start leveraging “My Workstation” almost instantly, saving both time and resources.
Improve self-support for end-users
User-Focused Notification System
In today’s fast-paced environment, many users unintentionally overlook the maintenance of their workstations.
Often, they simply close their laptops at the end of the day without a second thought or leave them running for extended periods, sometimes for months on end.
It’s crucial to proactively notify users about necessary system restarts, pending updates, or low disk space. This not only minimizes Help Desk calls but also helps to prevent costly downtime, enhancing overall productivity and system health.
Much better than BGinfo
While BGInfo offers a static display of system information on your desktop, My Workstation takes a dynamic and proactive approach to device management. Unlike BGInfo, which only displays information, My Workstation incorporates a Live Tile feature that not only shows the computer name but also its health status, directly accessible from your desktop without opening the application.
Furthermore, My Workstation excels in preemptive notifications, alerting users about low disk space, pending updates, or potential hardware failures. This proactive approach minimizes calls to the Help Desk and prevents costly downtime, offering an enhanced user experience and superior utility.
Live Tiles with Computer State and Device Name
Hear From Our Customers
Happy IT Departments across the globe
“My Workstation is a valuable part of enabling our workforce to be self-supported. We want to promote the effective use of our software tools and equipment, which includes awareness of the system’s health.”
“My Workstation has proven valuable because we’re driving towards more self-support in our workforce. We want to see more effective use of our equipment, which includes awareness of the system’s health. ” Continue Reading