MY WORKSTATION

PREVENT many Level One support calls

Designed to increase self-support and highlight issues before they escalate

End-users are alerted when Help Desk Resolution is required

Veles Software Product offerings

Minimize calls to the Help Desk and end-user downtime

Improve support and increase device health with one simple app

+Effective – User-friendly and cost-effective application designed to provide quick access to computer information, perform proactive health checks, and provide notifications when there’s an issue.

+Efficiency – Immediate launch with zero footprint. My Workstation offers a streamlined, simple setup.

+Support – An innovative application for end-users to increase self-support, reduce unnecessary Help Desk requests and prevent computer failures.

Improves self-support

Preventative computer health checks

Easy access to computer information

Regular user notifications to reduce failures

Custom notifications for end-users

Easy onboarding, immediate launch

My Workstation

Everything you need to find information about the status of your workstation quickly.

The fastest way for users to look up simple things like a Workstation name, serial number, and much more.

It’s time to stop using BGInfo and start using a modern application that provides you with all the necessary information and notifies you if anything needs attention.

End-user Notifications

Many users are not paying attention to their workstations. With the growing mobile workforce, the majority of users just close the lid of their laptop when they are done at the end of the day. Some may not even do that and keep it running for many days, sometimes as long as several months.

It is critical today to notify users when the OS needs a restart, if an update is required or if the disk is running out of space.

Windows 10 Toast Notification Script: Device Requires a restart

Live Tile Updates

In the modern device management world, we no longer name computers as we used to. We are also going toward Autopilot/at-home provisioning with any device. Because of this, we no longer rely on users to remember their computer name or to look it up on a sticker, which is no longer attached.

My Workstation is the only app that adds the computer name and the health status to a Live Tile for users to quickly look it up, without even opening the application.

Get up and running instantly

My Workstation provides an almost instant ROI and continues to provide savings for years to come!

Our mission at Veles Software is to make our clients’ lives simpler. One of our many clients, Sean Ashlee, Director, Information Services for Steel Reef Infrastructure Corp., in Canada, loves how My Workstation has made his and his team members and fellow employees workday easier and more productive.

Read the full client success story

What our clients SAY LOVE FEEL About My Workstation

"My Workstation improves the effectiveness of notifications, so people know when to take action. They are persistent, not popping up once and then going away. It also provides a dashboard view so users who may not even know where to begin to look doesn't have to search, important support information is right at their fingertips.""

– Sean Ashley, Director IT Services

"My Workstation is a valuable part of enabling our workforce to be self-supported. We want to promote the effective use of our software tools and equipment, which includes awareness of the system's health"

 

– Ali Sosua, Manager of Helpdesk

Ready to get started?

Contact us today to get a customized quote for our solutions